Shipping policy

Processing Time Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

Domestic Shipping: 3-7 business days via USPS，DHL，UPS，FedEx
International Shipping: 7-15 business days (may vary by destination)
Express Shipping: 2-3 business days (available at checkout)
Shipping Costs

Free shipping on orders
Order Tracking Once your order ships, you will receive a confirmation email with tracking information. You can track your package at USPS，DHL，UPS，FedEx.

International Orders

Customs duties and taxes may apply and are the responsibility of the customer
Delivery times may be affected by customs clearance procedures
We are not responsible for delays caused by customs
Shipping Restrictions We currently ship to most countries worldwide. Some remote areas may require additional delivery time or may not be serviceable.

Undeliverable Packages If a package is returned due to an incorrect address provided by the customer, reshipping fees will apply.

Contact Us For shipping inquiries, please contact us at otemly@hotmail.com